Shipping Policy
Shipping Policy
At Nexcore, we strive to process your order quickly and deliver it safely. Below you’ll find all the information you need about our shipping and delivery.
1. Delivery Time
Processing Time: All orders are shipped from our warehouse within 1–5 business days.
Delivery Time: Typically 3–5 business days after order confirmation.
Our products ship from centralized warehouses abroad (Europe or Asia), which may affect delivery times depending on your location in the USA.
2. Shipping Costs
-
Free Shipping
-
Insured Shipping: $3.50
Shipping costs are always displayed at checkout before you finalize your purchase.
3. Delivery Methods
All packages are sent with trackable shipping via our trusted partners (USPS, FedEx, or equivalent). You will receive a tracking number by email once your package leaves the warehouse.
4. International Shipping
Some of our products are shipped directly from our suppliers’ warehouses overseas. This allows us to offer unique products at competitive prices.
5. Taxes and Duties
Sales tax is included in the prices displayed on our website for U.S. orders.
Any customs duties or import taxes for international shipments are the responsibility of the customer.
6. Unclaimed Packages
If a package is not picked up and is returned to us, a fee of $50 will be charged for return shipping and handling.
7. Delayed or Missing Deliveries
If you haven’t received your order within 15 business days, please contact us with your order number.
We will assist you in tracking your shipment or send a replacement if the package is lost.
8. Order Confirmation & Tracking
You will receive an order confirmation immediately after your purchase and a separate email with a tracking link once the package has shipped.
Tracking becomes active within 24 hours.
9. Contact Us
Contact Us
Have questions or need assistance? We’re here for you!
📧 Nexcore@gmail.com
📞 +1 947-518-7679
🕒 Open weekdays 08:00–17:00 (local time)